ABOUT THE COMPANY
Intercede offers Mediation and Dispute Resolution Services to businesses and organizations in the Atlantic Provinces.
Ongoing, unresolved conflict can cause significant costs to morale, productivity and the bottom line. This is especially true for small businesses that may not have the desire, or financial capacity, to bring in legal representation to solve every dispute. Intercede aims to offer affordable third-party mediation services along with conflict management training and customized conflict coaching. The goal is to help organizations reach interest-based, mutually workable solutions to conflicts between business partners, employees, managers, suppliers or even customers, so the business, and its people, can get back to business – quickly.
ABOUT THE CONSULTANT
Beth is the owner of Intercede and uses an interest-based approach to creative problem solving. Beth has more than a decade of experience in Human Resources management including work experience and training in conflict management, coaching, interpersonal relations, employee relations, mediation and alternative dispute resolution. She has a Bachelor of Commerce degree in Human Resources, a Master of Employment Relations degree and is a qualified workplace mediator (Q.Med). In addition to her consulting work, Beth teaches as a remote faculty member with Memorial University’s Grenfell Campus in Corner Brook, NL and has taught courses at the undergraduate and graduate level at the University of New Brunswick Saint John campus.
Beth has been privileged to have worked with a variety of industries including mining, hospitality, medical, engineering, financial, construction, small-business start-ups, non-profits, as well as federal and provincial government departments.
Practically, Beth has a genuine interest in people and a real desire to help them feel heard and understood. Beth thinks creatively and uniquely and believes in gently guiding clients to think through their problems from different angles in order to create their own solutions. Her belief is that mediation and conflict resolution is about listening, understanding, and responding in a way that leaves people respecting the players, the process and the outcome, even if they don’t agree.
Beth is a member of the ADR Atlantic Institute (ADRAI), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the Chartered Professional in Human Resources New Brunswick (CPHR-NB). A native of Newfoundland, Beth currently makes her home in Quispamsis, NB with her husband and two sons.